OOFD's Transfer Process

From 2016-2022, our transfer and refund policy has always been nonexistent. We have been completely or nearly 100% volunteer organization and simply didn't have the capacity to handle the administration of processing transfers and refunds. We did our best to make work with folks when special circumstances arose. 

These types of administrative tasks can quickly take a fair bit of the fun out of being a part of an org that is all about being on bikes and out in nature, especially if you are a volunteer. That said, as we have done some very minor scaling up in 2023, we have found a system to make transferring tickets possible for our riders, and it includes little admin part on our end! Sorry, but still, no refunds are offered. 

Of course, we hope you are able to come ride with us on the ride you signed up for. That said, if something comes up, you can transfer your ticket at least 3 days or more in advance of your ride. Eventbrite no longer allows transferring tickets to a friend. So your ONLY OPTION FOR A TRANSFER is to transfer yourself to a different OOFD event in the same year. Important note, we ask you don't solicit your ticket for sale online because then we won't have the registration info nor waiver for the new rider. And it just makes things confusing and less fun on our end.

To transfer your ticket, you can follow the instructions here. If you run into any issues, you can email our Executive Director, Glenn, directly at [email protected], and he'll do his best to get back to you within 2-3 business days. ​